Cloud Services

On Google Reviews

Work From Anywhere

We Get You There

Westcom plans, migrates, and manages your Microsoft cloud environment so your team can work from anywhere, on any device, for one predictable monthly cost.

What Westcom delivers

What it looks like when

your cloud just works

From the first conversation to the day-to-day management that follows, we handle the full picture. You focus on running your business. We keep the technology out of your way.

01 —Microsoft Cloud

The right environment, built for how your team actually works

Most small businesses don’t need to own servers. They need systems that work wherever their team happens to be. Westcom builds and manages Microsoft cloud environments on Azure and Microsoft 365, giving your staff access to files, applications, and their full desktop from any device, anywhere on or off the Island. Backups run automatically, everything stays in sync, and the migration is planned carefully so nothing breaks while everything changes underneath. And if cloud isn’t the right fit for your workload, we’ll tell you that upfront too.

02 — Always-on support

Managed by people who built it and know how it runs

Our Victoria-based team looks after your cloud environment long after migration day. Whether you’re a growing business, a school district, or a municipal office, you get people who understand your setup and catch problems before they become disruptions. Monitoring runs around the clock, updates apply automatically, and when your team needs help, they’re talking to someone who knows exactly how your environment is supposed to work.

03 — Transparent cloud costs

One number every month, no Microsoft invoice archaeology

Cloud billing has a well-earned reputation for creeping up on people. We build your environment to the right size from the start, keep an eye on what’s actually being used, and make sure your monthly cost stays where you expect it. Nothing gets left undocumented, and you’ll never need to reverse-engineer a Microsoft invoice to figure out what happened.

04 — Migration Without the Mess

The switch happens without a hitch

Moving to the cloud gets put off for a lot of reasons — timing, budget, uncertainty about what’s involved, or simply not knowing where to start. Westcom removes the guesswork. Migrations can run during off-hours so your team picks up where they left off the next morning. Same files, same access, same workflows, just on infrastructure that doesn’t age or fail. We own the process from start to finish and keep managing it long after go-live.

Is your infrastructure
keeping up with your business?

Running a business means your technology needs to keep up with you. For a lot of businesses it quietly isn’t, and the risks that come with aging infrastructure tend to surface at the worst possible time.

"I have dealt with Westcom for a number of years and they have been exceptional at keeping our network running. Their support line is answered quickly and all of my tech support concerns have been remedied quickly. I wouldn't hesitate recommending Dave and his team at Westcom."
Rick Beil
Google Review

Hardware has a mystery expiration date

On-premise hardware doesn't warn you before it fails. When it does, recovery takes days your business doesn't have.

Backups you've never actually tested

Most businesses discover their backup wasn't working the exact day they needed it. By then there's nothing to be done.

Remote access that fights your team every day

Dropped VPN connections and files that won't sync aren't a minor annoyance. They quietly cost you hours every week.

Hardware costs that show up uninvited

Replacements, upgrades, and failures all arrive as surprise expenses. The cloud turns that into one number you can plan around.

If your infrastructure is starting to feel like a liability, you're probably right. The good news is that moving away from it is simpler than most businesses expect.

Built on platforms your business can rely on.

Our cloud environments are built on Microsoft Azure and Microsoft 365, the platforms that organizations of every size rely on globally. For backup and disaster recovery, we work with Acronis and Datto, two of the most dependable names in business data protection. None of these are consumer-grade tools or entry-level options. They’re the same platforms government offices, healthcare providers, and businesses across Vancouver Island count on every day, run by a local team that knows your specific setup.

How it works

Up and running in three steps.

Free cloud assessment

We visit your location — Victoria, Nanaimo, or wherever you're based on Vancouver Island — and spend time understanding what you're actually working with. That means your servers, your software, how your team accesses things remotely, and where your backups stand right now. Some of what we find will make sense to move. Some of it won't. We'll give you a straight answer either way before anything else happens.

We build your migration plan

From what we learn in the assessment, we build a migration roadmap around your schedule, your budget, and the way your team works. You'll know what's moving, when it's moving, and what it costs before we change a single thing.

We take it from here

Migration happens at night so your team walks in the next day and nothing feels different, except things work better. After that, we manage the environment: monitoring, patching, backups, and day-to-day support. Cloud infrastructure becomes something that just works.

What's included with cloud

Everything in one place,

nothing Left Out

One monthly fee covers everything below — no add-ons, no surprise invoices.

  • Microsoft Azure deployment and virtual desktop setup
  • Microsoft 365 including email, Teams, SharePoint, and OneDrive
  • Cloud backup configuration and monitoring via Acronis or Datto
  • Disaster recovery planning and testing
  • Hybrid cloud setup with Microsoft Entra ID single sign-on
  • Continuous performance monitoring and optimization
  • Security patching and update management
  • User provisioning and access management
  • Remote and hybrid team connectivity support
  • Vendor coordination for cloud-related issues
  • Migration planning, execution, and post-migration support
  • vCIO guidance on cloud strategy and budgeting
  • After-hours monitoring and support available
  • Documentation and audit support
  • Routine maintenance for your network, servers, and computers
  • Full business hours support, Monday through Friday
  • Proactive maintenance and performance tuning
  • Mac Computer and Apple device network configuration 
  • vCIO services for IT budgeting and strategic planning
  • Microsoft 365 and Azure support
  • Network security — auditing, monitoring, and advisory
  • Mobile device setup and management
  • Server and desktop operating system patching
  • 24/7 virus protection monitoring
  • Backup configuration and monitoring
  • Vendor and contractor coordination
  • Network documentation creation and maintenance
  • After-hours support available
  • Remote worker connectivity support

One flat fee.
Total peace of mind.

On Google Reviews

No surprise hardware bills. No reactive-only support. Just reliable cloud management for one predictable monthly cost.

Our Simple Pricing Model

Flat Monthly Fee

  • Custom quote based on your team size and environment
  • Microsoft Licenses are not included
"I have used Westcom Business Solutions Inc. for my company the last 5+ years and have been very satisfied with the support provided. Westcom has provided the security, support, and technical solutions that we require to ensure our information is secure and we are operating with the right solutions for our needs."
Casey Ralph
Google Review

Frequently Asked Questions

Managed IT covers the ongoing support, monitoring, and maintenance of your entire technology environment. Cloud services is a specific part of that, focused on moving systems, storage, and applications onto cloud platforms like Microsoft Azure or Microsoft 365 and keeping them running reliably. For businesses already on a managed IT plan with Westcom, cloud services extends that coverage into the cloud rather than being a separate engagement.

A cloud migration covers the full process from assessing current systems through to a running, managed cloud environment. Westcom builds a migration plan around the right platform for the business, handles the data transfers and application moves carefully to keep disruption minimal, and manages the environment on an ongoing basis after the transition is complete.

Microsoft Azure is Microsoft's enterprise cloud platform, covering virtual servers, hosted applications, cloud storage, and remote desktop environments. A business typically needs it when it is ready to move away from physical servers, needs staff to access systems securely from anywhere, or wants scalable computing power without the cost of maintaining hardware on-site. Westcom deploys and manages Azure environments for businesses across Vancouver Island, including Azure Virtual Desktop for teams that need full desktop access from any location.

A hybrid cloud setup combines on-premises infrastructure with cloud platforms so both work together rather than replacing one with the other. It suits businesses that have systems or compliance requirements that need to stay local while other workloads benefit from cloud flexibility. Westcom designs hybrid environments that integrate on-premises servers with Microsoft Azure and Microsoft 365 so the two sides operate as one connected environment.

Westcom uses Acronis and Datto for cloud backup, both providing reliable automated protection with fast recovery options. Backups run on a defined schedule covering the data that matters most, with recovery tested so it works when needed rather than being assumed. This matters particularly for ransomware scenarios where a clean recent backup is the difference between recovery without paying and starting from scratch.

Data availability is protected through redundancy built into platforms like Microsoft Azure, which runs across multiple data centers so a single outage does not mean data is lost or inaccessible. Westcom also configures independent cloud backups through Acronis and Datto so recovery options exist outside the primary cloud environment. The goal is that no single point of failure leaves the business without a path to recovery.

Cloud services replace large upfront hardware purchases with predictable monthly costs, removing the need to buy, maintain, and eventually replace physical servers. Businesses also stop carrying the cost of hardware that sits underused, since cloud resources scale to what is actually needed. For most small to mid-sized businesses on Vancouver Island, the shift from capital expenses to operational costs is one of the most immediate financial benefits of moving to the cloud.

Microsoft Entra ID is Microsoft's cloud-based identity and access management platform, handling who can sign in, what they can access, and how that access is verified. It enables single sign-on across Microsoft 365 and Azure applications, conditional access policies that restrict sign-ins from untrusted locations or devices, and identity protection that flags suspicious activity. For a business moving to the cloud, it is the foundation that keeps access secure as staff work from different devices and locations.

Yes, and it is one of the most practical reasons businesses on Vancouver Island move to cloud platforms. Microsoft Azure and Microsoft 365 give staff secure access to the same systems, files, and applications regardless of whether they are in Victoria, Nanaimo, working from home, or on the road. Westcom configures access and security settings so remote connections are consistent and protected rather than relying on workarounds patched onto an on-premises system.

Westcom keeps cloud environments secure through ongoing access controls, identity management via Microsoft Entra ID, activity monitoring, and regular patching managed through the Westcom IT service. Cloud systems face a broader set of access points than on-premises hardware, which is why security is treated as an ongoing responsibility rather than a configuration set once at migration.

The timeline depends on the complexity of the current environment and the volume of data being moved. A straightforward migration for a small team can be completed in a matter of weeks, while a more complex environment with multiple systems and compliance requirements takes longer. Westcom plans and stages the migration carefully so the business keeps running throughout rather than experiencing a hard cutover that stops operations.

The cost reflects the platforms being used, the number of users, the volume of data being stored and backed up, and what level of ongoing management is required. Microsoft Azure pricing is based on what resources are actually consumed, which Westcom optimizes to avoid paying for capacity that is not being used. The assessment process makes the expected costs clear before any commitment is made.

Yes, and that is exactly what a hybrid setup covers. Businesses do not need to choose between keeping everything on-site or moving everything to the cloud. Westcom helps organizations identify which workloads benefit from cloud flexibility and which are better kept local, then builds an environment where both sides work together as one connected system.

Westcom manages cloud environments on an ongoing basis through its managed IT service, covering performance monitoring, backup management, security updates, and day-to-day support. The migration is the starting point, not the end of the engagement. Having the same team that built the environment managing it afterward means issues get caught and resolved by people who already understand how it was configured.

Westcom is a Victoria-based team that has been deploying and managing cloud environments across Vancouver Island since 2018, working with Microsoft Azure, Microsoft 365, Acronis, and Datto as the core platforms. Cloud migration involves real risk to business continuity if it is not planned and executed carefully, and having a local team that handles the full process from assessment through ongoing management removes that risk. When something needs attention after the migration, the response comes from people who built the environment rather than a support queue starting from scratch.

Ready to stop worrying

about your infrastructure?

Book a free assessment and we’ll give you a straight picture of what moving to the cloud looks like for your business.

Serving Greater Victoria · Nanaimo · Cowichan Valley · Saanich Peninsula · All of Vancouver Island